Standard Bank Vehicle Asset Finance (VAF) - Worst Service

Their people seem to sit there the whole day doing nothing. How long does it take to change a debit order date? I have been calling 2 to 3 times every week for a month trying to change my debit order date. Every time I call , no matter who I talk to it is always the same "we see you have made the request. I don't know what happened but I am escalating it" for a whole month and counting the debit order date is yet to be adjusted. What do they do the whole day? I wish I could give 0 stars. These people are worse than government employees in South Africa, they will be the reason why this company goes under.