JM
Jacques M
1 reviews | Active since Mar 2009
10 Mar 2022, 11:12
Standard Bank Vehicle Asset Finance
I've been waiting almost 3 weeks for Standard Bank Vehicle Asset Finance to close my account and for a settlement letter from them but no one has bothered. Really really bad service. I am considering to never use Standard Bank Vehicle Asset Finance ever again.
Helpful (0)
Replies (6)0
Replies (6)JM
Jacques M's updateReviewer Update
10 Mar 2022, 13:13I'm on the phone right now waiting 13 minutes so far. There is no indication whether I'm next in line or just wasting my money because I'm paying for this call from my cellphone.
JM
Jacques M's update10 Mar 2022, 13:13
Reviewer Update
I'm on the phone right now waiting 13 minutes so far. There is no indication whether I'm next in line or just wasting my money because I'm paying for this call from my cellphone.
JM
Jacques M's updateReviewer Update
10 Mar 2022, 13:14Its been 15 minutes so far.
JM
Jacques M's update10 Mar 2022, 13:14
Reviewer Update
Its been 15 minutes so far.
JM
Jacques M's updateReviewer Update
10 Mar 2022, 13:18Its been 19 minutes so far.
JM
Jacques M's update10 Mar 2022, 13:18
Reviewer Update
Its been 19 minutes so far.
JM
Jacques M's updateReviewer Update
10 Mar 2022, 13:20I've dialed *** and its been 20 minutes so far. No answer. Standard Bank this is ridiculous.
JM
Jacques M's update10 Mar 2022, 13:20
Reviewer Update
I've dialed *** and its been 20 minutes so far. No answer. Standard Bank this is ridiculous.
JM
Jacques M's updateReviewer Update
10 Mar 2022, 13:2324 days, 24 minutes. I'm done. You phone me now and sort this out or I will go public !
JM
Jacques M's update10 Mar 2022, 13:23
Reviewer Update
24 days, 24 minutes. I'm done. You phone me now and sort this out or I will go public !
Standard Bank's replyOfficial
14 Mar 2022, 10:29Hi Jacques
Thank you for bringing your concerns to our attention.
Your concerns have been escalated to our management team.
We appreciate your support and loyalty.
We appreciate your patience and understanding.
Standard Bank's reply14 Mar 2022, 10:29
Official
Hi Jacques
Thank you for bringing your concerns to our attention.
Your concerns have been escalated to our management team.
We appreciate your support and loyalty.
We appreciate your patience and understanding.