RR
Ryan R

1 reviews | Active since Jan 2016

18 Jan 2016, 14:09

Standard Bank Vehicle & Asset Finance

Before I took delivery of my vehicle in early December 2015 I was asked when I would like my first payment to come off. I chose 1 February 2016 and subsequently the contract which I signed stated the same on delivery date. However, on the 1 January 2016 SBVAF tried to debit my account and because there were no funds available their collections department has been bugging me to pay even though I was not required to pay. They have my contract which clearly shows first payment should be on 1 February 2016.

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Replies (1)
Standard Bank
Standard Bank's reply19 Jan 2016, 09:32
Official
Hello juniorrobs,

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
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