DK
Dricus K

1 reviews | Active since Jan 2013

02 Sept 2023, 15:32

Standard Bank Vehicle and Asset Finance unable to increase monthly payments

I have been trying to increase my monthly payment Standard Bank Vehicle and Asset Financefor 4 months with no success It feels that they are deliberately delaying additional payments on my vehicle finance to charge additional interest. Pathetic

0
Replies (5)
Standard Bank
Standard Bank's reply02 Sept 2023, 16:04
Official
Hi Dricus

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. 
 
 Kindly provide us with your account or id numbers for us to escalate your matter further. 
 
 We apologize for the inconvenience and undue frustration, this has caused. 
 
 We greatly appreciate your continued support. 
 
 Kind Regards
 Standard Bank Hello Peter Team
 ***
DK
Dricus K's update02 Sept 2023, 16:07
Reviewer Update
Re: ***
Standard Bank
Standard Bank's reply02 Sept 2023, 16:09
Official
Hi Dricus

Thank you for the details. We will be in touch with further feedback.
 
 Kindest regards 
 Standard Bank Hello Peter Team 
 ***
DK
Dricus K's update06 Sept 2023, 10:40
Reviewer Update
You promised me feedback but still no contacted me to resolve??
Standard Bank
Standard Bank's reply06 Sept 2023, 12:25
Official
Hi Dricus

Rest assured our team is working around the clock to ensure that your query gets resolved, the team will be in contact with you.
 
 Kind Regards
 Standard Bank Hello Peter Team
 ***