Standard bank vehicle and asset finance

What an absolute nightmare. I have changed bank Accounts where i get debited from, my VAF has not been debited yet my debit date is the 25th of each month, the next day on the 26th they call me telling me they did not debit to which i asked why not, they said they will run it, come today the 31st still nothing, spoke to a guy who said it will run in two hours and will call me back to confirm, still nothing i then spoke to lady now who says she will lodge the debit order which will take 10-14working days, This is absolute madness!!!