LM
Londeka M

1 reviews | Active since Nov 2020

04 May 2023, 09:19

Standard bank Vehicle and asset finance.

So here goes my story:

Purchased a vehicle 2020 Feb 27 at Barons VW, coincidently COVID was on high alert and LOCKDOWN was implemented, app**** for a payment holiday of 3 months and was approved of such. 2021 June I received a call from a guy who works for a tracking and tracing agency, met up with him and he stated that he was sent by Standard bank to repossess the vehicle, if I did not want that to happen I should pay the amount owing of around R17000.00. Okay made the payment and fast forward on Tuesday I was stopped by guys from CRS and they too are from a tracking and tracing company and so they informed me that they need to take the vehicle from me, also that they have to drive it I cannot drive myself.

I agreed and alerted my fiance who then panicked and alerted tracker that there was some funny dealings going on and we proceeded to the police station and waited for the sheriff of the high Court.

The sheriff arrived and showed me documents stating that the vehicle has a warrant of demand, yet summons were never delivered to me.

I proceeded to call the attorneys on the document and they stated I should handover the vehicle, wait until it is sent back to the bank or attorneys and only then start contacting the bank, regarding negotiating should I want the vehicle back.

Again on that note I agreed and surrenderd the vehicle, in hopes that the bank might make contact or even the attorneys then I proceed to take action on my side.

What now has been alarming to me is that the vehicle shows that it had movement 9 straight hours up until just after midnight this morning and it is leaving me in such a frenzy because initially should we come to a consensus with the bank, how am I expected to take pack a vehicle that some one had been driving around on their personal Accor. I doubt there's an operational business at 12am and it stated that the vehicle was parked at GardenPark Durban.

Also I believe that I have been a victim of *****ulent activity especially since I paid an unknown individual who claimed he was from the bank with full details about me.

My bank account itself has given me issues over the years and to say I'm disappointed would be an understatement.

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Replies (1)
Standard Bank
Standard Bank's reply04 May 2023, 09:35
Official
Hi Londeka

This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands. 

Our team will be in touch.

Kindest regards, 
Standard Bank Hello Peter Team
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