Standard Bank Vehicle and Asset Finance

Standard Bank Vehicle and Asset Finance is just plain disappointing and frankly unhelpful. I have sent countless emails requesting my account to be updated and that a new debit order must be arranged using my new account and i have been sent from pillar to post, besides them taking time to respond i'm being asked information that is provided on the email and further to that the consultant fails to read attached documents confirming what i want to be done. I'm really disappointed.