NS
Nadine S
1 reviews | Active since May 2024
07 May 2024, 10:44
Standard bank Vehicle and assest finance
Extremely unhappy standard bank Vehicle and assest finance customer!!!! Being charged for an account that has been paid up in full and not even being notified that the car has been paid up is unprofessional and ********* behaviour!!A refund is due and now being given the run around and inaccurate information is being provided.Upon request for a manager the manager was not available and this is during working hours?The request that was made for the query to be prioritised just fell on deaf ears!!!Client satisfaction is not being provided at all!!
Helpful (0)
Replies (1)0
Replies (1)
Standard Bank's replyOfficial
07 May 2024, 10:46Dear Nadine,
Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply07 May 2024, 10:46
Official
Dear Nadine,
Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***