SB
Sue B

1 reviews | Active since Jan 2012

18 Mar 2015, 12:01

Standard Bank & Van Deventer & Thoabala

I have never experienced such shocking service! I have been waiting for 7 months for my name to be taken off my brothers bond, its taken longer than a sale!!!!<br> <br> The communication between the lawyers and myself happens when i call and call and call, really is this acceptable???? Standard bank are using these lawyers to do their transfers and in addition Standard bank have taken no ownership in following this process through.<br> <br> Right now i am sitting with a name on a bond which is restricting me from buying a home, I am losing money on a daily basis. <br> <br> The lawyers specifically Johan Pienaar and Standard bank - don't even pick up the phone. What is important to these people if its not us the client??<br> <br> <br>

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Replies (1)
Standard Bank
Standard Bank's reply19 Mar 2015, 10:36
Official
Hello sbramhall,

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
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