vM
victor M

1 reviews | Active since Sept 2016

10 Oct 2023, 11:52

Standard Bank values my life at R200

I have been complaining about how this bank did me filthy and how they do not want to take responsibility. I have had it because this complaint has been coming from the 15th of September 2023. Standard Bank has cost me my health, where I could not buy my chronic medication due to allowing funds to go off my account without my approval. They keep pushing this matter under the rug Today I am the one that has fallen back on my health due to Standard Bank. Every day is a struggle. They have left such a poor taste in my mouth; they got me thinking as to how many people they are doing this to. How many people have died, are sick because of them approving funds to go off our accounts that we have not approved? I received a call today from a lady (DITEBOHO) that was very kind on the call and advised that her managers have approved gesture of goodness for R200. This amount of is clearly the value of my life to them. This amount is not even the amount of my medication for a month. Standard Bank is clearly taking people for a ride, and they have left me with no choice as I have said to them. I have taken the matter up with my lawyer, they cannot be playing with people's lives like this. .... They just can't, Standard Bank...DO BETTER!

I won't stop and I will be returning on the date that the Ombudsman has given me as well. I will make noise as loud as I can . Better has to be done .

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Replies (1)
Standard Bank
Standard Bank's reply10 Oct 2023, 11:58
Official
Dear Victor, 

We’re saddened to hear that this has been your experience. We take these matters very seriously and can assure you that we will be attending to your request with urgency. 

Our team will be taking a closer a look at your concerns and provide feedback. 

Kindest regards, 
Standard Bank Hello Peter Team 
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