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Archie M

1 reviews | Active since Dec 2012

25 Sept 2023, 14:51

Standard Bank VAF is a total circus full of clowns. I don't recommend.

Firstly, I have been accused of not paying my VAF account since April (even though payments went on as usual and with a buffer every month). My credit record shows the account has been in arrears since April, which is totally incorrect.

You acknowledged that without an apology and then I asked about the credit bureau listing and I have since been asked irrelevant questions by whoever opens up the tickets. I cannot keep answering the same questions multiple times and days apart. You need to fix the listing on my credit listing and stop *****ing around.

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Replies (1)
Standard Bank
Standard Bank's reply25 Sept 2023, 15:03
Official
Hi Archie

This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands. 

Our team will be in touch. 

Kindest regards, 
Standard Bank Hello Peter Team 
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