CVDM
CORNEL VAN DER MERWE
1 reviews | Active since Jan 2018
22 Nov 2022, 07:56
Standard Bank VAF harassment
I have been harassed this past days by Standard Bank VAF for R60. It seems that Standard Bank is in fi ancial trouble if they call you 5 times a day for R60. My account is almost settled and they call me for R60. My installment is R2100 per month. This is the worst service from a bank that I have had ever in South Africa. Never do business with them as it seems like they are in financial destitute. Sad that after almost 6 years of paying this is how they treat their clients. It is true you are only a number. Sad day.
Helpful (0)
Replies (3)0
Replies (3)
Standard Bank's replyOfficial
22 Nov 2022, 07:58Hi Cornel
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards, Standard Bank Hello Peter Team***
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards, Standard Bank Hello Peter Team***
Standard Bank's reply22 Nov 2022, 07:58
Official
Hi Cornel
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards, Standard Bank Hello Peter Team***
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards, Standard Bank Hello Peter Team***
CVDM
CORNEL VAN DER MERWE's updateReviewer Update
24 Nov 2022, 09:29After my report Standard Bank VAF kept calling me 7 times yesterday. When I asked to speak to a manager, I was told that there is no manager available. So they call me and there is no one to be spoken to that is a decision maker. It seems to me Standard Bank is in trouble if there is no managers available. So no one can make decisions there. If I am a client of them I will be very worried.
CVDM
CORNEL VAN DER MERWE's update24 Nov 2022, 09:29
Reviewer Update
After my report Standard Bank VAF kept calling me 7 times yesterday. When I asked to speak to a manager, I was told that there is no manager available. So they call me and there is no one to be spoken to that is a decision maker. It seems to me Standard Bank is in trouble if there is no managers available. So no one can make decisions there. If I am a client of them I will be very worried.
Standard Bank's replyOfficial
24 Nov 2022, 10:01Hi Cornel
We appreciate you flagging your concerns with us.
We will follow up and get back to you.
Kindest regards, Standard Bank Hello Peter Team***
We appreciate you flagging your concerns with us.
We will follow up and get back to you.
Kindest regards, Standard Bank Hello Peter Team***
Standard Bank's reply24 Nov 2022, 10:01
Official
Hi Cornel
We appreciate you flagging your concerns with us.
We will follow up and get back to you.
Kindest regards, Standard Bank Hello Peter Team***
We appreciate you flagging your concerns with us.
We will follow up and get back to you.
Kindest regards, Standard Bank Hello Peter Team***