NM
Natasha M
1 reviews | Active since Feb 2011
03 Oct 2019, 10:21
Standard Bank VAF hands me over after my HelloPeter review
So I wrote a review about Standard Bank where I got the usual response that they would contact me. Almost a week later and they have not contacted me but rather handed me over to a collections agency who is offering me a discount on settlement ....
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Standard Bank's replyOfficial
04 Oct 2019, 07:01Hello Natasha,
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Sheriline Martin
Complaint Resolution Centre
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Standard Bank's reply04 Oct 2019, 07:01
Official
Hello Natasha,
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Sheriline Martin
Complaint Resolution Centre
***
***
*** (fax)
***
***