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puleng N
1 reviews | Active since Apr 2017
04 Dec 2021, 04:30
STANDARD BANK VAF-*********
Debt mandate setup and never been deducted. i constantly have to beg and call to get this resolved and month in and month out i am waiting for debit order and nothing is taken, due to STANDARD BANK'S Fault i have a missed payment mark on my credit profile. i want this fixed as your new vehicle assets systems are still not working and im still suffering,. i have complained month in and month out and still nothing is done. T Remove the BAD payer mark added as it is STANDARD BANK'S FAULT
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Standard Bank's replyOfficial
06 Dec 2021, 16:03Dear Puleng N
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
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Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
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Standard Bank's reply06 Dec 2021, 16:03
Official
Dear Puleng N
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
***
***
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
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