TL
Thabo L

1 reviews | Active since Sept 2011

02 Nov 2023, 06:26

Standard Bank VAF bad service

I have requested my papers from standard bank VAF for a car that has been paid up. Was told will get feedback in a day. It’s been a week now and still no feedback whatsoever. This so frustrating as I need car papers for ownership. Pathetic customer service.

0
Replies (2)
Standard Bank
Standard Bank's reply02 Nov 2023, 07:13
Official
Good Day Thabo

This is not the level of service we strive for. 

We understand your frustration and are here to help. 

We can assure you that your matter is now in the right hands. 

Our team will be in touch. 

Kindest regards 

Standard Bank Hello Peter Team 
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Standard Bank
Standard Bank's reply03 Nov 2023, 12:47
Official
Good Day Thabo

Thank you for allowing us the opportunity to turn your experience with us into a positive one. 

Our team has assured us that the matter is resolved to your satisfaction, we are so glad we could assist. 

Should you need any further assistance, we’re always here to help. 

Kindest regards
Standard Bank Hello Peter Team 
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