RK
Robert K
1 reviews | Active since Jun 2021
11 Aug 2022, 09:12
Standard Bank Vaf account.
For the past 2 weeks I tried to get a settlement amount on my Standard bank vehicle asset finance account. Standard bank is the worst bank I ever dealt with. The VAF customer support is the worst of them all. Now I had to contact the debtcollector that was working on my account for the settlement who now also want me to pay for their services they performed on my Standard bank account. Is this even legal? Who should pay them me or the bank?
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Replies (2)RK
Robert K's updateReviewer Update
11 Aug 2022, 09:25O well they always say they will contact me but they never do
RK
Robert K's update11 Aug 2022, 09:25
Reviewer Update
O well they always say they will contact me but they never do
Standard Bank's replyOfficial
11 Aug 2022, 09:30Hi Robert
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's reply11 Aug 2022, 09:30
Official
Hi Robert
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards,
Standard Bank Hello Peter Team