MR
Motsile R
1 reviews | Active since Mar 2015
29 Oct 2024, 07:23
Standard Bank VAf absolutely horrible
I made manual payments to Standard Bank vehicle payments. One of the amounts has not been allocated. 3 months there has been a back and forth between me and the team and my private Banker Nqobile Radebe is doing nothing to assist. She ignores my emails. Morake is also acting very nonchalant about my money that I paid that has not been allocated. This is tatamount to *****
Helpful (0)
Replies (2)0
Replies (2)
Standard Bank's replyOfficial
29 Oct 2024, 08:00Hi Motsile
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply29 Oct 2024, 08:00
Official
Hi Motsile
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's replyOfficial
04 Nov 2024, 10:31Hi Motsile
We hope you're well.
We made three attempts to reach you on your mobile and sadly could not get hold of you. Our team has assured us that the matter is resolved to your satisfaction, we are so glad we could assist.
In the meantime, we will be closing the matter, but we do hope you will contact us if you still need any assistance.
Kindest regards,
Standard Bank Social Media Team
Standard Bank's reply04 Nov 2024, 10:31
Official
Hi Motsile
We hope you're well.
We made three attempts to reach you on your mobile and sadly could not get hold of you. Our team has assured us that the matter is resolved to your satisfaction, we are so glad we could assist.
In the meantime, we will be closing the matter, but we do hope you will contact us if you still need any assistance.
Kindest regards,
Standard Bank Social Media Team