standard bank VAF

This is the second review I'm writing about the same issue which has lasted for a month and half now. The standard bank VAF dept and being sent from one person to the next without anyone resolving anything. After my last review I suddenly received calls that wanted to assist with my situation, I spoke to two different people and they both promised to resolve the matter but still I find myself facing another week of uncer*****y and frustration in trying to resolve my issue. I have sent emails and even this morning already sent emails and tried phoning numbers I was contacted with last week and even left voice messages but No response or feedback at all. I started this process on the 13th April 2022 and today is 23 May 2022. This is beyond bad customer service.