RM
Rory M

1 reviews | Active since Dec 2011

10 Jun 2020, 07:34

Standard bank utterly disgusted

Dear standard bank I am disgusted in ur service I app**** for a payment holiday and I was told over the phone it was approved multiple times . I am now getting lawyers letters for one of my loans if this is how u treat ur customers I don't want to be a client of yours any more I will be closing my account if this is not sorted out

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Replies (2)
Standard Bank
Standard Bank's reply10 Jun 2020, 15:47
Official
Hello Roy

Thank you for posting your comments. 
Your matter was escalated accordingly. We will revert to you as soon as possible. 
Kind regards 
Complaint Resolution Centre 
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Standard Bank
Standard Bank's reply26 Jun 2020, 11:54
Official
Good day


Thank you for posting your comments. 


An email was sent to you requesting further details, to date no response received.  Should your matter still not be resolved, please revert directly to me on the below email. 

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Kind regards

Whitney Marope
Complaint Resolution Centre
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