Standard bank utilizing hostile business practices and tactics designed to impede customers from moving their funds to competitors

Standard bank utilizing hostile business practices and tactics designed to impede customers from moving their funds to competitors. I want to transfer my foreign currency with shyft to another financial institution standard is blocking the transfer saying it is crypto. It is a like for like platform. They don't classify it as crypto when it is on there platform. The receiving institution already confirmed even though they do have a crypto plat form the transfer is on a like for like platform.