ME
Michelle E

1 reviews | Active since Mar 2010

12 Nov 2015, 11:45

Standard Bank uses DMC to recover debt on accounts

I receive a phone call from DMC on Monday (9 Nov 2015) informing me that they collecting debt for Standard Bank. I then tell them that I no longer bank with Standard Bank so how can I have debt!<br> <br> The lady informs me that the debt is for a 2005 account that I opened and it is interest on this account that I never closed. So my first question was...10 years REALY!! And she says yes it took them 10 years to get hold of me.<br> <br> I then request the full details of this to be emailed to me. Within 5 minutes I receive a sms stating herewith the DMC contact details as requested! Today 12 Nov, they start phoning again. NO email. <br> <br> <br> <br>

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Replies (1)
Standard Bank
Standard Bank's reply13 Nov 2015, 09:22
Official
Hello Michelle1,

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
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