TR
Tanja R

1 reviews | Active since Jan 2019

30 Mar 2020, 13:23

STANDARD BANK USELLESS SERVICE

GOOD DAY...

STANDARD BANK OFFERED ME A CREDIT CARD WITH A LIMIT... TODAY I APP**** TO HAVE MY LIMIT INCREASED AND WAS TOLD THAT ITS NOT POSSIBLE AS MY SALARY DEPOSITS ARE MADE CASH. AS I PAY CASH... I HAVE A LETTER FROM THE ACCOUNTANT AS WELL AS FROM WHERE I WORK.

SO I WILL JUST CLOSE DOWN MY ACCOUNT AND THEN GO SOMEWHERE ELSE. ALL THE OTHER BANKS ARE HAPPY WITH HOW MY SALARY IS PAID IN. IM NOT HAPPY WITH FNB AT ALL BUT THEN I WOULD RATHER STAY WITH THEM AND PAY MY R600.00 PER MONTH ACCOUNT FEES, THAN HAVE ISSUES FROM AN USELESS BANK...

WAKE UP STANDARD BANK YOU ARE LOOSING GOOD CUSTOMERS BECAUSE YOU ARE ***********...

#CLOSINGMYACCOUNT #WITHIMMEDIATEEFFECT #STANDARDBANKUSELESS

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Replies (3)
Standard Bank
Standard Bank's reply30 Mar 2020, 14:00
Official
Dear Tanja

Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.   We apologize for the inconvenience and undue frustration, this has caused.   We greatly appreciate your continued support  Kind regards  Complaint Resolution Centre******
Standard Bank
Standard Bank's reply08 Apr 2020, 13:29
Official
Dear Tanja Le Roux

Thank you once again for posting your comments.

Feedback has been provided to you from the ask SBSA helpdesk with regards to this matter.

Kind regards

Complaint Resolution Centre
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TR
Tanja R's update25 May 2020, 14:14
Reviewer Update
STANDARD BANK YOUR SERVICE IS DISGUSTING...CLOSE YOUR DOORS...