Standard bank useless service

I have not been able to log on to Standard Bank internet for 5 hours now, the one time password (OTP) sent to my email address never arrives, all other email is arriving just fine tho. I have phoned twice and spoken to the unhelpful consultants who seem to have nothing more to offer than to say keep trying, or.. i'll escalate it but it will take 4 to 5 days. I needed to transfer money extremely urgently and have an overseas flight to catch in a few hours, the consequences of not being able to log on before I leave are massive, yet here I sit still unable to log on and no answer whatsoever from Standard Bank who's service is as terrible as ever! And of course I will charged a R100 service fee as always even tho there is NO service!!!