STANDARD BANK, USELESS, NOT TRAINED

Standard Bank Cheque ACC: <br> i have had the pleasure once again to deal with untrained staff that standard bank have in their call centres, firstly i have had declined debits that went off my account that a call centre agent could not do anything about and i was told to contact another department - so i tried to contact Clint Petersen, he did not answer so i left a message with my number (but no call Back) the call was dropped, then i get a call from Tiny who does not explain correctly so she slams the phone down in my ear... having said this apprentely Standard bank has decided to reduce my overdraft limit everymonth, i found this out this week as the amount of money i put into the account was not sufficient which was strange as i know my over draft limit is R3000.00 but the consultant who called me on Monday 07 February promised that a manager would call me and explain the reduction.... guess what... i received no phone call, so should my credit record go into anymore bad light due to lack of communication from Standard Bank side or lack of knowledge i will be going legal!!! please could someone from Standard bank that has knowledge please assist and keep me updated