LJ
Luthando J

1 reviews | Active since Dec 2020

29 Jul 2021, 18:57

Standard bank Useless - lines are always busy

This bank is useless. They should carry the cost of waiting time. Wasted over R200 airtime so i can be assisted. Lines always busy, they need to make a plan cause we can pay for private banking fees to wait over hour to be assisted.

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Replies (1)
Standard Bank
Standard Bank's reply29 Jul 2021, 21:50
Official
 Hello 
  Thank you for posting your comment.  We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.  We apologize for the inconvenience and undue frustration, this has caused.   We greatly appreciate your continued support   Kind regards, Complaint Resolution Centre
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