AL
Andri L
1 reviews | Active since Nov 2012
13 Aug 2019, 08:57
Standard Bank USELESS in assisting clients sitting in other countries.
So I have left the country. Before leaving, I opened a Standard Bank Account to do my business with in SA. I have had issues since DAY 1. I am sitting in NZ, Standard Bank is sitting with my money. My internet banking and mobile banking is not working. I have been reporting this since 14 July with NO HELP. Via e-mail, phone and messenger. I have spent well over R1000 on calls just to be told I cannot be assisted. I will not recommend Standard Bank to ANYONE who will need to rely on telephonic assistance. This is ridiculous! And calling on the SA mobile number will not help, as I am OUT OF THE COUNTRY. Something I updated in the branch!
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Replies (1)Standard Bank's replyOfficial
14 Aug 2019, 08:27Dear Adri L
Thank you for posting a comment.
One of our consultants will be in contact with you as soon as possible.
Regards,
Complaint Resolution Centre
One of our consultants will be in contact with you as soon as possible.
Regards,
Complaint Resolution Centre
Standard Bank's reply14 Aug 2019, 08:27
Official
Dear Adri L
Thank you for posting a comment.
One of our consultants will be in contact with you as soon as possible.
Regards,
Complaint Resolution Centre
One of our consultants will be in contact with you as soon as possible.
Regards,
Complaint Resolution Centre
