WP
Wendy P
1 reviews | Active since May 2020
22 May 2020, 20:23
Standard Bank / Useless
Ordered new cards on the 1 May 2020 for face to face delivery, and where promised that it only takes 7-10 working day's for delivery. Today is the 22th and I am still waiting for my cards after several calls to their client services and the matter is still not resolved.
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Replies (3)0
Replies (3)
Standard Bank's replyOfficial
23 May 2020, 00:04 Hello Wendy
Thank you for posting your comments.
We are looking into the matter. We will revert to you as soon as possible.
Kind regards
Complaint Resolution Centre
**********
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Thank you for posting your comments.
We are looking into the matter. We will revert to you as soon as possible.
Kind regards
Complaint Resolution Centre
**********
***********
Standard Bank's reply23 May 2020, 00:04
Official
Hello Wendy
Thank you for posting your comments.
We are looking into the matter. We will revert to you as soon as possible.
Kind regards
Complaint Resolution Centre
**********
***********
Thank you for posting your comments.
We are looking into the matter. We will revert to you as soon as possible.
Kind regards
Complaint Resolution Centre
**********
***********
WP
Wendy P's updateReviewer Update
25 May 2020, 20:46Another day gone..... still waiting for any feedback from Standard Bank........ 25 days for something that was suppose to take only a coulpe of days....... and the worst is have to pay R190 for each card for face to face delivery....... 25 days now and still counting
WP
Wendy P's update25 May 2020, 20:46
Reviewer Update
Another day gone..... still waiting for any feedback from Standard Bank........ 25 days for something that was suppose to take only a coulpe of days....... and the worst is have to pay R190 for each card for face to face delivery....... 25 days now and still counting
Standard Bank's replyOfficial
04 Jun 2020, 17:18Dear Wendy
Thank you once again for posting your comments.
I refer to my email correspondence and can confirm that this matter has been responded to.
Kind regards
Whitney Marope
Complaint Resolution Centre
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Standard Bank's reply04 Jun 2020, 17:18
Official
Dear Wendy
Thank you once again for posting your comments.
I refer to my email correspondence and can confirm that this matter has been responded to.
Kind regards
Whitney Marope
Complaint Resolution Centre
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