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Tiaan V
1 reviews | Active since Dec 2024
25 Dec 2024, 22:13
Standard Bank useless
On Tuesday evening I bought a add on to a game from Ubisoft where I have bought games and other related content several times before, but this time got an SMS of suspected ***** Rep**** “Y” to the SMS that it was me and figured that’s it sorted. Got a call from a number that was flagged as spam twice today, so I ignored it. While logging onto internet banking to buy electricity tokens got a surprise that my card/internet banking has been blocked due to security reasons What is the point of the SMS then if its still blocked and now I don’t have access to my own freaking money
Helpful (0)
Replies (7)0
Replies (7)
Standard Bank's replyOfficial
26 Dec 2024, 10:10Good day Tiaan,
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply26 Dec 2024, 10:10
Official
Good day Tiaan,
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's replyOfficial
27 Dec 2024, 13:19Dear Tiaan
We will follow up with our team and we will be in touch.
Kind regards
Standard Bank Help Centre
***
We will follow up with our team and we will be in touch.
Kind regards
Standard Bank Help Centre
***
Standard Bank's reply27 Dec 2024, 13:19
Official
Dear Tiaan
We will follow up with our team and we will be in touch.
Kind regards
Standard Bank Help Centre
***
We will follow up with our team and we will be in touch.
Kind regards
Standard Bank Help Centre
***
Standard Bank's replyOfficial
27 Dec 2024, 15:30Dear Tiaan
Thank you for the feedback.
Continue to have a great day further.
Kind regards
Standard Bank Help Centre
***
Thank you for the feedback.
Continue to have a great day further.
Kind regards
Standard Bank Help Centre
***
Standard Bank's reply27 Dec 2024, 15:30
Official
Dear Tiaan
Thank you for the feedback.
Continue to have a great day further.
Kind regards
Standard Bank Help Centre
***
Thank you for the feedback.
Continue to have a great day further.
Kind regards
Standard Bank Help Centre
***
Standard Bank's replyOfficial
29 Dec 2024, 14:04Hi Tiaan
Given the seriousness of this situation, please know that our team will undoubtedly get back to you.
Please keep an eye out for further communication.
We apologize for the trouble this has caused.
Kindest regards
Standard Bank Hello Peter Team
***
Given the seriousness of this situation, please know that our team will undoubtedly get back to you.
Please keep an eye out for further communication.
We apologize for the trouble this has caused.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply29 Dec 2024, 14:04
Official
Hi Tiaan
Given the seriousness of this situation, please know that our team will undoubtedly get back to you.
Please keep an eye out for further communication.
We apologize for the trouble this has caused.
Kindest regards
Standard Bank Hello Peter Team
***
Given the seriousness of this situation, please know that our team will undoubtedly get back to you.
Please keep an eye out for further communication.
We apologize for the trouble this has caused.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's replyOfficial
30 Dec 2024, 09:48Hi Tiaan
Your matter is still under review.
We will reach you as soon as we have feedback.
Kind regards
Standard Bank Hello Peter Team
***
Your matter is still under review.
We will reach you as soon as we have feedback.
Kind regards
Standard Bank Hello Peter Team
***
Standard Bank's reply30 Dec 2024, 09:48
Official
Hi Tiaan
Your matter is still under review.
We will reach you as soon as we have feedback.
Kind regards
Standard Bank Hello Peter Team
***
Your matter is still under review.
We will reach you as soon as we have feedback.
Kind regards
Standard Bank Hello Peter Team
***
Standard Bank's replyOfficial
30 Dec 2024, 11:19Dear Tiaan
Thank you for getting back to us. We will follow up with our team.
We will be in touch with further feedback.
Kind regards
Standard Bank Hello Peter Team
***
Thank you for getting back to us. We will follow up with our team.
We will be in touch with further feedback.
Kind regards
Standard Bank Hello Peter Team
***
Standard Bank's reply30 Dec 2024, 11:19
Official
Dear Tiaan
Thank you for getting back to us. We will follow up with our team.
We will be in touch with further feedback.
Kind regards
Standard Bank Hello Peter Team
***
Thank you for getting back to us. We will follow up with our team.
We will be in touch with further feedback.
Kind regards
Standard Bank Hello Peter Team
***
Standard Bank's replyOfficial
30 Dec 2024, 12:32Good day Tiaan,
Thank you for taking our call and informing us that your matter was successfully resolved by our branch team.
Our team has assured us that the matter is resolved to your satisfaction, we are so glad we could assist.
Should you need any further assistance, we’re always here to help.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for taking our call and informing us that your matter was successfully resolved by our branch team.
Our team has assured us that the matter is resolved to your satisfaction, we are so glad we could assist.
Should you need any further assistance, we’re always here to help.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply30 Dec 2024, 12:32
Official
Good day Tiaan,
Thank you for taking our call and informing us that your matter was successfully resolved by our branch team.
Our team has assured us that the matter is resolved to your satisfaction, we are so glad we could assist.
Should you need any further assistance, we’re always here to help.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for taking our call and informing us that your matter was successfully resolved by our branch team.
Our team has assured us that the matter is resolved to your satisfaction, we are so glad we could assist.
Should you need any further assistance, we’re always here to help.
Kindest regards,
Standard Bank Hello Peter Team
***