Standard Bank - Useless

I had issues when I app**** for this credit card. but they were eventually resolved. So i figured I should give them the benefit of the doubt.......

Then i get my first Statement and find that I was totally mislead and **** to in order to get the card. I asked the person I was dealing with at the time, TWICE what my monthly payment would be if I used all the money... TWICE i was assured that 3% of the total amount would be payable (in this case R300) I asked the question TWICE !! guess what my payment is now R700..... No communication, no honesty on their part. I even contacted Standard Bank about this issue, I don't like being mis-lead by Banks, it leaves a very bitter taste.

I've spoken to Standard Bank, forwarded them the messages that were between myself and Xavier in the beginning.. I even asked them to pull the voice recording between myself and the agent that confirmed the contract. I asked her WHAT WOULD THE TOTAL AMOUNT BE... she also advised R300.

I took this up with them, i get told "it depends on how much you spend" excuse me, but if I ask for the TOTAL if all the money is spent - why do they think giving me a universal answer would be accepted????? Now Standard bank wont respond to my queries and i'm livid that yet again, Standard Bank has let me down.

Total an utter ***** that deal with the contracts & credit applications.

Never again