Standard bank useless

Item: Standard Bank
Rating: 1
Author: Jonathan L

Worst service ever logged a ***** case on the 3rd of this month no feedback still they told me 72 working hours which has passed and still nothing 20min calls every time and still nothing no they will email them to contact me. No one knows what is going on worst service ever

Helpful (0)

Replies (2)

Standard Bank's replyOfficial

16 Sept 2020, 14:17

Dear Jonathan Lean

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Kind regards

Complaint Resolution Centre
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Standard Bank's reply16 Sept 2020, 14:17

Official

Dear Jonathan Lean

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Kind regards

Complaint Resolution Centre
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Jonathan L's updateReviewer Update

16 Sept 2020, 14:23

So whne will this be sorted out I have just called ***** again then transfered to lost control no one knows what's happening imagine if I went viral with what has happened on my account

Jonathan L's update16 Sept 2020, 14:23

Reviewer Update

So whne will this be sorted out I have just called ***** again then transfered to lost control no one knows what's happening imagine if I went viral with what has happened on my account