EO
Erika O
1 reviews | Active since Jan 2020
18 Jun 2020, 11:38
Standard Bank use to be the best bank.
Morning I received my IT(3)b certificate a year ago. I have send replies that I am not able to open the much needed document with my ID as requested by your company. I am being ignored totally. Not even a reply that they received my letter If I call, I am send to all different kinds of departments and in the end they just drop the phone. Careline does not have a clue as to how to solve the problem. I am just ignored yet this is super important to me and my wellbeing in these times
Helpful (0)
Replies (3)0
Replies (3)
Standard Bank's replyOfficial
18 Jun 2020, 11:45Dear Erika
Thank you posting your comments.
Thank you posting your comments.
We looking into your matter and feedback will be provided shortly.
Kind regards
Kind regards
Complaint Resolution Centre
**********
********** (fax)
***********
**********
********** (fax)
***********
Standard Bank's reply18 Jun 2020, 11:45
Official
Dear Erika
Thank you posting your comments.
Thank you posting your comments.
We looking into your matter and feedback will be provided shortly.
Kind regards
Kind regards
Complaint Resolution Centre
**********
********** (fax)
***********
**********
********** (fax)
***********
Standard Bank's replyOfficial
23 Jun 2020, 10:37Dear Erika
We sent you emails requesting further details, however we still have not received anything.
Therefore this matter has been closed.
Kind regards
Complaint Resolution Centre
**********
********** (fax)
***********
We sent you emails requesting further details, however we still have not received anything.
Therefore this matter has been closed.
Kind regards
Complaint Resolution Centre
**********
********** (fax)
***********
Standard Bank's reply23 Jun 2020, 10:37
Official
Dear Erika
We sent you emails requesting further details, however we still have not received anything.
Therefore this matter has been closed.
Kind regards
Complaint Resolution Centre
**********
********** (fax)
***********
We sent you emails requesting further details, however we still have not received anything.
Therefore this matter has been closed.
Kind regards
Complaint Resolution Centre
**********
********** (fax)
***********
EO
Erika O's updateReviewer Update
24 Jun 2020, 17:47Dear Standard Bank
Amazing that keep on not receiving anything from me, yet that was the problem from the start.
Even then nobody could pick up a phone and call me . This info was included in the first complaint on Hello Peter.
Thank You, I do not need your help anymore.
And I will not name and shame your correspondent
Amazing that keep on not receiving anything from me, yet that was the problem from the start.
Even then nobody could pick up a phone and call me . This info was included in the first complaint on Hello Peter.
Thank You, I do not need your help anymore.
And I will not name and shame your correspondent
EO
Erika O's update24 Jun 2020, 17:47
Reviewer Update
Dear Standard Bank
Amazing that keep on not receiving anything from me, yet that was the problem from the start.
Even then nobody could pick up a phone and call me . This info was included in the first complaint on Hello Peter.
Thank You, I do not need your help anymore.
And I will not name and shame your correspondent
Amazing that keep on not receiving anything from me, yet that was the problem from the start.
Even then nobody could pick up a phone and call me . This info was included in the first complaint on Hello Peter.
Thank You, I do not need your help anymore.
And I will not name and shame your correspondent