LV
Lisbe V
1 reviews | Active since Sept 2023
07 Sept 2023, 16:09
STANDARD BANK UPINGTON POOR SERVICE
VERY, VERY POOR. TRY TO CLOSE AN ACCOUNT FROM 26/07/2023 WITHOUT SUCCESS. THERE IS NOTHING OUTSTANDING ON THE ACCOUNT. THEY JUST HAVE TO CLOSE IT, BUT STANDARD BANK UPINGTON JUST CAN'T DO IT WITHOUT ANY REASON..... AND THIS MONTH STILL BILL US WITH FEES........
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Replies (2)
Standard Bank's replyOfficial
07 Sept 2023, 16:12Dear Lisbe
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
We will be taking a closer a look and will get back to you
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's reply07 Sept 2023, 16:12
Official
Dear Lisbe
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
We will be taking a closer a look and will get back to you
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's replyOfficial
08 Sept 2023, 15:26Dear Lisbe,
Thank you for allowing us the opportunity to look into this matter.
Our team has assured us that the matter is resolved to your satisfaction, we are so glad we could assist.
Should you need any further assistance, we’re always here to help.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for allowing us the opportunity to look into this matter.
Our team has assured us that the matter is resolved to your satisfaction, we are so glad we could assist.
Should you need any further assistance, we’re always here to help.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply08 Sept 2023, 15:26
Official
Dear Lisbe,
Thank you for allowing us the opportunity to look into this matter.
Our team has assured us that the matter is resolved to your satisfaction, we are so glad we could assist.
Should you need any further assistance, we’re always here to help.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for allowing us the opportunity to look into this matter.
Our team has assured us that the matter is resolved to your satisfaction, we are so glad we could assist.
Should you need any further assistance, we’re always here to help.
Kindest regards,
Standard Bank Hello Peter Team
***