Standard bank Upgrade really a downgrade

Sending money overseas has gone from super easy to a pain since their latest update. Having to to input all the details of the beneficiary every time you want to make a payment to the same beneficiary with no option to save the details is quite frankly nonsensical.

Prior to the update (which is actually a downgrade for this function), you could look at the history of payments made, hit the PAY AGAIN button and you would just need to input the new amount and pay. Their system would remember all the beneficiary details. Since the upgrade the PAY AGAIN button is still there but is now completely useless, because whether I push PAY AGAIN or just MAKE A NEW PAYMENT it’s exactly the same. Using the PAY AGAIN button doesn’t remember the bank account, swift code, currency , payment country, BOP code or anything. Every detail bar my local address has to be inputted from scratch.

This is an upgrade ? Interacting with their Forex department is like pulling teeth, It takes weeks to get any response. You email them, they respond a week later, you respond to them, wait another week for their response.