FvdL
Frans van der Linde

1 reviews | Active since May 2014

28 Aug 2023, 14:19

standard bank updating personal details without consent.

Standard bank changes peoples information without consent and then it causes card transactions to fail. Getting send to robots that put me in queue when calling when i have time.

0
Replies (1)
Standard Bank
Standard Bank's reply28 Aug 2023, 14:22
Official
Dear Frans

This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands. 

We will be taking a closer a look and will get back to you 

Kindest regards, 
Standard Bank Hello Peter Team 
***