LB
LOUISA B

1 reviews | Active since Aug 2017

21 Aug 2018, 11:53

Standard bank unwilling to assist White clients, unprofessional and RUDE!!!!!

horrible call centre services. uneducated staff, rude financial managers and rude branch managers. "If you have an issue with the new online banking site you must go to your nearest branch and sort it out yourself I cannot help you" direct words from a standard bank consultant. sick and tired of struggling with Standard ban**** DISGRACE!!!!

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Replies (1)
Standard Bank
Standard Bank's reply21 Aug 2018, 13:16
Official

Dear LOUISA BUYS

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Kind regards

Complaint Resolution Centre

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