Standard Bank unresponsive bad service

Item: Standard Bank
Rating: 1
Author: charley C

I have a bond with standard bank. I app**** for an extension to do some building. after a great rigmarole they said the loan was granted two weeks ago and all I had to do was wait for two days. to date no respobse whatsoever. I have emailed them, phoned them, gone to their help line... nothing nothing nothing... what must I do?

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Replies (1)

Standard Bank's replyOfficial

13 May 2016, 07:26

Dear Charley

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be allocated to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
***
*** (fax)
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Standard Bank's reply13 May 2016, 07:26

Official

Dear Charley

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be allocated to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
***
*** (fax)
***