Standard Bank: Unreliable and ***********

If I could give a -100 review to the insurance division, I would. We were affected by the floods in Kzn in April; after too many phone calls and emails to count, our claim has still not been resolved. Each time I log a complaint it is given to someone to resolve and from thereon we are ignored. After this ********** treatment I'm most definitely moving my home insurance. Honestly Standard Bank as a whole has given extremely unsatisfactory service in several departments and their terribly inefficient call centre system and empty promises warrant the effort of moving our (30 years) business to another bank!