LK
Lydia K

1 reviews | Active since Jul 2022

22 Jul 2022, 15:59

Standard Bank unprofessionalism

I have requested the settlement letter and Natis documents from standard bank . I sent several emails and calls with no response .they have been saying the letter will be issued by their legal department and the person is on sick leave.

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Replies (1)
Standard Bank
Standard Bank's reply22 Jul 2022, 16:01
Official
Good day Lydia 

Thank you for raising your concerns with us. 

We have escalated your matter and we can assure you that the relevant team has your query in hand and has prioritized a resolution for you. 

Our team will be in touch with further feedback. 

Kind regards
 
Standard Bank Help Centre 
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