Standard bank unprofessional
Why two debit orders come off the 19th instead of 25th like every other month. This is done without permission from the client. Unacceptable. Another reason to move banks.
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Standard Bank's replyOfficial
20 Dec 2018, 15:31 Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Standard Bank's reply20 Dec 2018, 15:31
Official
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
's updateReviewer Update
30 Jan 2019, 06:57We were promised a representative from Std Bank would be in touch in December 2018, we are still waiting. Standard Bank obviously do not care to loose their clients.
's update30 Jan 2019, 06:57
Reviewer Update
We were promised a representative from Std Bank would be in touch in December 2018, we are still waiting. Standard Bank obviously do not care to loose their clients.