DK
Dee K

1 reviews | Active since Jul 2012

05 Jan 2023, 11:51

Standard bank ********ly bloccked our business account.

We have been with standard bank for over 8 years. A perfect history in my opinion. Our account was blocked by standard bank without any valid reason or prior notice. Standard bank has not come back to me to explain why they did this. Nor have they indicated how they would prevent this from happening in future. UNless i get a call from a senior standard bank business manager, I will be forced to clsoe my account. I will also go to every social media website and explain the hell standard bank put me through

0
Replies (3)
Standard Bank
Standard Bank's reply05 Jan 2023, 11:54
Official
Dear Dee Kay, 

This is not the level of service we strive for. We understand your frustration and are here to help. 

We can assure you that your will be escalated to our business team and actioned accordingly. 

Our team will be in touch. 

Kindest regards, 
Standard Bank Hello Peter 
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DK
Dee K's update05 Jan 2023, 11:56
Reviewer Update
STOP SENDING ME GENERIC REPLIES

Get your senior manager from Business banking to contact me before I put your bank on Carte Blanche

Standard Bank
Standard Bank's reply05 Jan 2023, 12:01
Official
Hi Dee Kay

We have seen that the matter was escalated as you previously submitted a complaint. We have requested that you get directly contacted. 

Kindly await a call from the team. 

Regards,
 
Standard Bank Hello Peter 
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