Standard Bank - Unimpressed with Service

<p>For over 3 weeks i have been trying to change my debit order date and bank details. i have been sent to several people on my RCP to the extent that i was told that they cannot change it because my salary is not in my account on the 20th. I was then given *** from Nhlamulo Mabasa to call, contacted this number i thought my bank details was then updated, only to find it has not. Called last week, spoke to a gentleman he advised i cannot change it now i now need to wait until after the debit order runs off. Called again today, spoke to Thuli which is very rude and unfriendly just like her team leader Mogoso Moholo, they intially said they cannot update my bank details if dont the branch code/the name of the branch. assist, evently after passing comments like "Like i said" they managed to update. Apparently i was given a Collections number - still not sure why Hopefully it is updated. i am just wondering what happen to Service in Standard ban**** </p>