TK
Thembile K
1 reviews | Active since Dec 2023
03 Jan 2024, 15:29
Standard Bank unfairly treatment
Standard Bank has not resolve my problem
Helpful (0)
Replies (8)0
Replies (8)
Standard Bank's replyOfficial
03 Jan 2024, 15:45Dear Thembile
Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply03 Jan 2024, 15:45
Official
Dear Thembile
Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
TK
Thembile K's updateReviewer Update
05 Jan 2024, 08:46Still no feedback from Standard Bank, I had to take the matter to Ombudsman because it doesn’t make sense that Standard Bank closes the account in 2021 and after 3 yrs decides to open it again
TK
Thembile K's update05 Jan 2024, 08:46
Reviewer Update
Still no feedback from Standard Bank, I had to take the matter to Ombudsman because it doesn’t make sense that Standard Bank closes the account in 2021 and after 3 yrs decides to open it again
TK
Thembile K's updateReviewer Update
05 Jan 2024, 08:47And it is against the law you can not open the account that was closed for the whole 3 years
TK
Thembile K's update05 Jan 2024, 08:47
Reviewer Update
And it is against the law you can not open the account that was closed for the whole 3 years
Standard Bank's replyOfficial
05 Jan 2024, 11:00Hi Thembile
We apologise for the delay getting back to you. Your matter is still under review.
We will reach you as soon as we have feedback.
Kind regards
Standard Bank Hello Peter Team
***
We apologise for the delay getting back to you. Your matter is still under review.
We will reach you as soon as we have feedback.
Kind regards
Standard Bank Hello Peter Team
***
Standard Bank's reply05 Jan 2024, 11:00
Official
Hi Thembile
We apologise for the delay getting back to you. Your matter is still under review.
We will reach you as soon as we have feedback.
Kind regards
Standard Bank Hello Peter Team
***
We apologise for the delay getting back to you. Your matter is still under review.
We will reach you as soon as we have feedback.
Kind regards
Standard Bank Hello Peter Team
***
TK
Thembile K's updateReviewer Update
06 Jan 2024, 08:45Standard Bank poor service is so frustrating, I haven’t received a call from them my life is on hold because of this account that’s was closed in 2021 for the whole 3 yrs now the decided to open it again after 3 yrs which is totally wrong
TK
Thembile K's update06 Jan 2024, 08:45
Reviewer Update
Standard Bank poor service is so frustrating, I haven’t received a call from them my life is on hold because of this account that’s was closed in 2021 for the whole 3 yrs now the decided to open it again after 3 yrs which is totally wrong
Standard Bank's replyOfficial
06 Jan 2024, 09:58Dear Thembile
Thank you for writing back to us.
Please note that we will follow up with our team.
We will be in touch with further feedback.
Kind regards
Standard Bank Hello Peter Team
***
Thank you for writing back to us.
Please note that we will follow up with our team.
We will be in touch with further feedback.
Kind regards
Standard Bank Hello Peter Team
***
Standard Bank's reply06 Jan 2024, 09:58
Official
Dear Thembile
Thank you for writing back to us.
Please note that we will follow up with our team.
We will be in touch with further feedback.
Kind regards
Standard Bank Hello Peter Team
***
Thank you for writing back to us.
Please note that we will follow up with our team.
We will be in touch with further feedback.
Kind regards
Standard Bank Hello Peter Team
***
TK
Thembile K's updateReviewer Update
06 Jan 2024, 10:00Please you guys been taking forever while my life is stuck
TK
Thembile K's update06 Jan 2024, 10:00
Reviewer Update
Please you guys been taking forever while my life is stuck
Standard Bank's replyOfficial
06 Jan 2024, 10:12Dear Thembile
Your matter is still under review and it has been flagged with our team.
We will be in touch with further feedback.
Thank you
Kind regards
Standard Bank Hello Peter Team
***
Your matter is still under review and it has been flagged with our team.
We will be in touch with further feedback.
Thank you
Kind regards
Standard Bank Hello Peter Team
***
Standard Bank's reply06 Jan 2024, 10:12
Official
Dear Thembile
Your matter is still under review and it has been flagged with our team.
We will be in touch with further feedback.
Thank you
Kind regards
Standard Bank Hello Peter Team
***
Your matter is still under review and it has been flagged with our team.
We will be in touch with further feedback.
Thank you
Kind regards
Standard Bank Hello Peter Team
***