Standard Bank unfair to there Customers

Hi all Standard Bank is letting there clients down. I have a Vechile account with them. Since the Covid 19 I received my last salary in March. I also got a letter stating that my last salary was in March and I am temporarily laid of until we can go back to work as per Government regulations.so no work no pay. I was told to sent letter to various StandardBank Departments. Only to discover after I got no reply from Standard Bank my account is handed over to attorneys for collection. Upon making a call I was informed by Standard bank to still make payments until I received a reply. So please explain how do you pay if you have a letter stating your are laid off not your doing but due to Government Regulations and Covid 19. This all are taking big strain on my exciting health condition and therefore who and were to now. I am also going to report this in every news paper possible. Elbie