SP
Steve P

1 reviews | Active since Aug 2018

31 Jan 2019, 21:16

Standard Bank { Under Standard Bank}

Carefully assess this review of standard Bank asset finance

1. Lease agreement debit order has been running for 18 years I am in deal no 8 2. Standard Bank has the audacity to decide they will debit my account on the 21 St of December and not the second last day of the month Nice. Can't see my credit on interest for the early debit 3. Recieved notification of a forced debit order for insurance as attempts to contact me have proved unsuccessful ?? . I am on my same telephone number for 15 years now ?? . To top it off the debit order for my comprehensive insurance goes off the same account the same day as the asset for the last 20 years.

Absolutely pathetic ethics seems it's time to look for a professional outfit to hold my my money .

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Replies (1)
Standard Bank
Standard Bank's reply31 Jan 2019, 22:53
Official
  Thank you for posting your comment.  We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. Kindly provide us with your account or id numbers in order for us to escalate your matter further to the below email address:  -          Email: ***    We apologize for the inconvenience and undue frustration, this has caused.  We greatly appreciate your continued support   Kind regards  Complaint Resolution Centre
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