BS
Blackie S
1 reviews | Active since Oct 2023
22 Dec 2023, 22:12
Standard Bank Uncapable
I am a Standard Bank client for over 50 years. At the moment I am on holiday in N Z. Since I got here I can not excess my bank account via the App. S B ask all king security questions although I told them before leaving SA where I am going. My cell phone prefix in NZ is different to SA and SO I DONT RECEIVE THERE CODES THEY REQUEST. S B SHOULD NO THIS!!!!! I URGENTLY HAVE TO EXCESS MY ACCOUNT, WHAT NOW?? 086 # FOR ENQUIRYS DOES NOT WORK FROM OVERHERE!! S B SHOULD NO THIS!! IS THERE SOMEBODY OUT THERE THAT CAN HELP ME PLEASE!? CB SWART NZ prefix....***
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Standard Bank's replyOfficial
23 Dec 2023, 08:33Dear Blackie,
Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
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Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
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Standard Bank's reply23 Dec 2023, 08:33
Official
Dear Blackie,
Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
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