RG
Rodney G
1 reviews | Active since Jan 2025
30 Jan 2025, 16:31
STANDARD BANK UNBLOCKED MY ACCOUNT
Its been more than 2 weeks my account is still blocked, i have send all the docs they have required from me and no feedback from them everyday i called them more than 10 times and still underinvestigation what is there to investigate i really dont know. Standard bank provide bad customer service they even hang the up the phone while speaking to me. And its looked like they dont care about all their reviews on this platform. Payments are made to my account on a daily basis from customers i need to provide them the stock they required and buy material for the jobs. I need to please and explain for my customers what is the hold up iam losing customers please, is there anyone that can help me please
Helpful (0)
Replies (5)0
Replies (5)
Standard Bank's replyOfficial
30 Jan 2025, 16:42Good day Rodney,
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply30 Jan 2025, 16:42
Official
Good day Rodney,
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
RG
Rodney G's updateReviewer Update
30 Jan 2025, 17:25IAM REALLY GETTING TIRED OF HEARING THE SAME STORY FROM DAY 1 (2 WEEKS AGO) BUT IT SEEMS TO ME LIKE EMPTY PROMISES THAT YOU MAKE TO ALL YOUR CUSTOMERS
RG
Rodney G's update30 Jan 2025, 17:25
Reviewer Update
IAM REALLY GETTING TIRED OF HEARING THE SAME STORY FROM DAY 1 (2 WEEKS AGO) BUT IT SEEMS TO ME LIKE EMPTY PROMISES THAT YOU MAKE TO ALL YOUR CUSTOMERS
Standard Bank's replyOfficial
30 Jan 2025, 18:09Good day Rodney,
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply30 Jan 2025, 18:09
Official
Good day Rodney,
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
RG
Rodney G's updateReviewer Update
31 Jan 2025, 14:16STANDARD BANK!!!!!!!!!!!!!
WHAT IS GOING ON THIS IS NOT A BIG THING WHY ARE YOU TAKING MORE THAN 2 WEEKS TO RESOLVE A SIMPLE ISSUE. IVE SEND EMAILS TO THE CEO OF STANDARD BANK IT DOES NOT HELP. I NEED MY ****EN ACCOUNT OPEN TODAY
WHAT IS GOING ON THIS IS NOT A BIG THING WHY ARE YOU TAKING MORE THAN 2 WEEKS TO RESOLVE A SIMPLE ISSUE. IVE SEND EMAILS TO THE CEO OF STANDARD BANK IT DOES NOT HELP. I NEED MY ****EN ACCOUNT OPEN TODAY
RG
Rodney G's update31 Jan 2025, 14:16
Reviewer Update
STANDARD BANK!!!!!!!!!!!!!
WHAT IS GOING ON THIS IS NOT A BIG THING WHY ARE YOU TAKING MORE THAN 2 WEEKS TO RESOLVE A SIMPLE ISSUE. IVE SEND EMAILS TO THE CEO OF STANDARD BANK IT DOES NOT HELP. I NEED MY ****EN ACCOUNT OPEN TODAY
WHAT IS GOING ON THIS IS NOT A BIG THING WHY ARE YOU TAKING MORE THAN 2 WEEKS TO RESOLVE A SIMPLE ISSUE. IVE SEND EMAILS TO THE CEO OF STANDARD BANK IT DOES NOT HELP. I NEED MY ****EN ACCOUNT OPEN TODAY
Standard Bank's replyOfficial
31 Jan 2025, 22:18The matter is being treated as a priority and our team is ensuring that it is resolved timeously . We will revert with feedback as soon as possible . We appreciate your patience. Thank you.
Kindest regards
Standard Bank Hello Peter Team
***
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply31 Jan 2025, 22:18
Official
The matter is being treated as a priority and our team is ensuring that it is resolved timeously . We will revert with feedback as soon as possible . We appreciate your patience. Thank you.
Kindest regards
Standard Bank Hello Peter Team
***
Kindest regards
Standard Bank Hello Peter Team
***