RJ
Roshini J

1 reviews | Active since Feb 2024

16 Jun 2025, 21:49

Standard Bank *****. Unauthorized withdrawals from 32 days notice deposits and NGO accounts

****med and no proper internal controls systems in place to protect pensioners

I am very utterly disappointed and disgruntled that the Bank which I trusted for over 30 years allowed money to be ****** from my account and deposited into a Capitec account with the numbers indicated in the attachments. Although the matter was reported last Thursday morning at 10H16, and the person from the ***** department, Phindile confirmed that money from all my diverse portfolios like

2 x 32 day notice deposits 1 x money market 2 x Mymo accounts 1 x Pure Save Account 1 x Credit card account - all wiped out 1 x Cheque Account and An NGO Account - which requires 2 x signatures before withdrawing

were deposited into a Capitec Account. I called Capitec Bank ***** department and Capitec Bank confirmed telephonically that this money was indeed deposited into the same account.

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Replies (1)
Standard Bank
Standard Bank's reply17 Jun 2025, 07:09
Official
Dear Roshini, 

Thank you for contacting us for assistance. 

We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time. 

We will do our best to resolve this issue as soon as possible and find a solution that works for you. 

Our team will contact you to assist you. 

Kindest regards, 
Bank Hello Peter Team 
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