Standard Bank Unauthorized Debits

Item: Standard Bank
Rating: 1
Author: Adrian K

Standard Bank is allowing unknown businesses to deduct debit orders from my business account. These ********** are able to deduct money from our account without our consent. How is this possible? Standard Bank just told me to phone every month to reverse the debit orders. Custodians of ones money should be held accountable . The ********** deduct an amount of R 99.00 per month from your account.

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Replies (2)

Standard Bank's replyOfficial

30 Nov 2018, 10:32

Dear Adrian
Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Kind regards

Complaint Resolution Centre
+***1
*** (fax)
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Standard Bank's reply30 Nov 2018, 10:32

Official

Standard Bank's replyOfficial

10 Jan 2019, 10:16

Dear Adrian Knickelbein

Thank you once again for posting your comments.

I refer to our email correspondence with each other and can confirm that this matter has been attended to.

Kind regards

Clint Petersen
Complaint Resolution Centre
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Standard Bank's reply10 Jan 2019, 10:16

Official