CR
Christiaan R

1 reviews | Active since Jun 2020

05 Jun 2020, 15:18

Standard Bank Unauthorized

I deeply disturbed that Standard Bank made an unauthorized inquiry on my credit record. What are the processes to report them to the ombudsman?

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Replies (3)
Standard Bank
Standard Bank's reply05 Jun 2020, 16:30
Official
Dear Christiaan Roesch

Thank you for posting your comment. 

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. 

We apologize for the inconvenience and undue frustration, this has caused.  

We greatly appreciate your continued support  

Kind regards 

Complaint Resolution Centre
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Standard Bank
Standard Bank's reply09 Jun 2020, 14:06
Official
Dear Christiaan Roesch

Thank you for posting your comments. 

An email was sent to you requesting further details. 

Awaiting your response.

Kind regards

Clint Petersen
Complaint Resolution Centre
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Standard Bank
Standard Bank's reply10 Jun 2020, 12:57
Official
Dear Christiaan Roesch

Thank you for posting your comments. 

Emails was sent to you requesting further details, to date no response received.  Should your matter still not be resolved, please revert directly to me.
Kind regards

Clint Petersen
Complaint Resolution Centre
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