VV
Vuyani V
1 reviews | Active since Dec 2025
30 Dec 2025, 18:13
Standard bank unauthorised transactions.
I recently lost all my salary on the 22nd of December and up to now I haven't heard anything from them because the matter was reported on the 23rd.I am being told that they are busy investigating .I have debit orders that must go through today and Tommorow it seems like there is no sense of emergency from this bank.There's about almost over 10 000.00 rands charges for the transactions that didn't go through because of insufficient amounts.I am really not happy with the service I am getting from Standard bankðŸ˜ðŸ˜.
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Standard Bank's replyOfficial
31 Dec 2025, 06:47Dear Vuyani,
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply31 Dec 2025, 06:47
Official
Dear Vuyani,
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***